国际著名酒店娱乐部程序(英文)-01ACTIVITIES.1—13.doc

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ACTIVITIES
JOB CATEGORIES:
TOUR DESK ATTENDANT
AEROBIC INSTRUCTOR
ASSISTANT ACTIVITIES
DIRECTOR EQUIPMENT
SUPERVISOR
BEACH ATTENDANT
ACTIVITIES
JOB CATEGORY WINNER
TOUR DESK ATTENDANT SHERATON FIJI RESORT
TASKS
HOTEL ORIENTATION
DEPARTMENT ORIENTATION
KNOWING THE TOURS OFFERED
GUEST COMPLAINT HANDLING
GUEST RELATIONS SKILLS
TO KNOW ALL EQUIPMENT AVAILABLE
FAMILIARITY WITH WEEKLY ACTIVITIES PROGRAMME
KNOWLEDGE OF TYPES OF AEROBICS OFFERED
SAFETY PROCEDURES AND FIRST AID
FAMILIARITY WITH CONTROL SYSTEMS FOR GAMES
AND EQUIPMENT AND THE PRODUCTION OF AN INVENTORY
AND CONTROL SYSTEM
CARRYING OUT MISCELLANEOUS ACTIVITIES
ISSUE AND RECLAIM OF TOWELS FROM TOWEL BURE
MANNING THE BEACH BURE
KNOWING THE VOUCHER AND CONTROL SYSTEMS
PROMOTING GROUP PARTICIPATION AND ENCOURAGING
ACTIVITIES
TEACHING A SAILBOARD LESSON
TEACHING A HOBIE CAT SAILING LESSON
TAKING THE WATER POLO ACTIVITY
GIVING THE SAILING THEORY LECTURE
GIVING THE SAILBOARD THEORY LECTURE
CARRYING OUT THE SAILBOARD FREESTYLE DEMONSTRATION
RUNNING THE HOBIE CAT STAGGERED REGATTA
RUNNING THE SHERATON/REGENT REGATTA
CARRYING OUT THE SAILBOARD COMPETITION
DONG THE HOBIE JOYRIDE ACTIVITY
SETTING UP THE VOLLEYBALL AND KNOWING THE THEMES
ORGANIZATION OF MINI-TOURNAMENTS
ACTIVITIES
JOB CATEGORY WINNER
TOUR DESK ATTENDANT SHERATON FIJI RESORT
TASKS (continuing from previous page)
TAKING THE MORNING JOG OR WALK
CARRYING OUT THE PRE-STRETCH CLASS
KNOWLEDGE OF CHILDREN’S PROGRAMMES
CHILDREN’S MORNING JOG, WALK, SHELL HUNT OR OTHER
MORNING EVENT
CHILDREN’S SWIMMING LESSONS AND GAMES ACTIVITY
CHILDREN’S QUIZ
CHILDREN’S MEAL
CHILDREN’S TREASURE HUNT
CHILDREN’S MOVIE
EXCURSION TO THE LOCAL CARVING VILLAGE
SCAVENGER HUNT AND CRAB RACE
CHILDREN’S EARLY EVENING GAMES ACTIVITIES
CHILDREN’S PAINTING COMPETITION
LAUNCHING AND RECOVERING SAILBOARDS, HOBIES AND
OTHER CRAFTS
OPERATION OF CHASE BOAT
CHILDREN’S TALENT SHOW EVENT AND PREPARATION
PRODUCE AN INVENTORY AND CONTROL SYSTEM
FOR SIGNING OUT EQUIPMENT
MAINTAINING SECURITY OF EQUIPMENT
REPAIRS
SAFETY SUPERVISION AND PROCEDURES
REPAIRS
SAFETY SUPERVISION AND PROCEDURES
TOUR DESK ORIENTATION
G . R . O. TRAINING ALL ASPECTS OF THE TOUR DESK
AND PROCEDURES
STANDARDS AND PROCEDURES
DEPARTMENT: ACTIVITIES JOB CATEGORY: TOUR DESK ATTENDANT
HEAD: G. M. APPROVAL: DATE:
TASK: HOTEL ORIENTATION
STANDARD:
=====================================================================
PROCEDURE:
STANDARDS AND PROCEDURES
DEPARTMENT: ACTIVITIES JOB CATEGORY: TOUR DESK ATTENDANT
HEAD: G. M. APPROVAL: DATE:
TASK: DEPARTMENT ORIENTATION
STANDARD: ALL ACTIVITIES STAFF WILL KNOW THE FUNCTIONS AND ROLE OF THE DEPARTMENT, THE RULES, AND REGULATIONS WHICH GOVERN IT, AND THEIR OWN ROLE WITHIN IT.
======================================================================
PROCEDURE:
1.Introduction on the role and goals of the department and the standards of service we will aim
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